Delivery

At S.S. Convenience Distribution Ltd, we aim to make your shopping experience as convenient as possible. Here’s everything you need to know about our delivery services:

Delivery Options
We offer a range of delivery options to suit your needs:
Standard Delivery: Receive your items within 3-7 working days.
Next Day Delivery: Order by 3 PM for next-day delivery (available on weekdays only).
Express Delivery: Get your products within 1-2 working days for an additional fee.

Shipping Rates
Free Standard Delivery on orders over $100.
Orders below $100 incur a flat fee of $5.99.
Express delivery charges vary depending on the size and weight of the package.

International Shipping
We also ship internationally. Rates and delivery times vary based on your location. You can find specific shipping information at checkout or by contacting our customer service team.

Order Tracking
Once your order has been dispatched, we will send you a confirmation email with tracking details so you can monitor your delivery every step of the way.

Delivery Times
Deliveries are made between 9 AM and 6 PM, Monday to Friday. Please ensure someone is available to receive the package at the delivery address.

Missed Deliveries
In the event of a missed delivery, our courier will leave a notification card, and the package will be redelivered or taken to a nearby collection point.

Customer Support
If you have any queries about your delivery, please contact our customer support team at 0800 413 024 or via email at support@ssconvenience.com. We’re here to help!

Returns and Refunds
For information on returns and refunds, please visit our Returns Policy page.